HermAce | Security & Remote Monitoring Platform
We offer real time remote monitoring, access, and troubleshooting solutions from shore to ensure security.
Your Shield Against Cyber Threats
HermAce is Furuno’s unified cybersecurity platform for real-time vessel protection, monitoring, and compliance.
24/7 Remote Monitoring & Services
HermAce delivers 24/7 remote monitoring by Furuno’s experts, offering real-time vessel status, predictive maintenance, and instant troubleshooting.
Compatible with All Furuno Maritime Systems
HermAce seamlessly integrates with all Furuno maritime systems, ECDIS, radar, VDR, AIS, GNSS, radios, Inmarsat-C, BNWAS, for enhanced security and operational efficiency.
Efficient operation
and security for all vesselS
HermAce, Furuno’s advanced cybersecurity and remote monitoring platform, harnesses digital twin technology to provide real-time visibility into your vessel’s electronic systems while safeguarding the ship’s network against cyber threats.
HermAce further enhances operational efficiency by enabling:
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Secure remote transmission of navigation equipment data to shore
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Automatic ENC chart updates for seamless compliance
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Remote software updates to keep systems current
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Drastically reduced VDR inspection time, ensuring compliance without disrupting vessel operations.

Furuno’s experts continuously collect, analyze, and distribute critical data from navigation and communication equipment in real time, ensuring rapid response and proactive support for your fleet.
With Furuno Tips, our AI-powered diagnostic tool, decades of maritime expertise are distilled into a digital solution that delivers actionable insights and instant troubleshooting guidance, empowering crews to resolve issues swiftly and minimize downtime.
WHY CHOOSE HERMACE?
Modern ships are large, interconnected IT systems, navigation, engine control, cargo management, and communication all rely on digital networks. While this connectivity improves efficiency, it also creates new vulnerabilities to cyber threats.
A single attack can have catastrophic consequences:
- Loss of navigation capability or vessel control
- Engine shutdowns, leading to drifting or collisions
- Environmental disasters from incorrect cargo operations
- Shutdown of entire company operations (e.g., ransomware)
HermAce is a remote monitoring tool developed by Furuno that uses digital twin technology to ensure cyber security and real-time monitoring of marine equipment.
HermAce collects and visualizes data from Furuno equipment, enabling quick support and troubleshooting. It also facilitates remote updates, inspections, and predictive maintenance, reducing operational costs and improving efficiency.
The HermAce Portal provides detailed analysis and monitoring capabilities, enhancing the overall management of ship equipment and routes.
Furuno’s HermAce ensures compliance with IACS UR E26/E27, the most stringent cybersecurity requirements for maritime vessels and equipment. It is also certified by DNV for Security Profile 1 and aligns with the standards of CLASS NK, CCS, and ABS for its quality and innovation.
Cybersecurity Platform: Your Shield Against Cyber Threats
Furuno’s HermAce is a unified cybersecurity and remote monitoring platform designed to protect vessels from cyber threats, monitor systems in real time, maintain compliance with international regulations, and enable remote troubleshooting and predictive maintenance.
Remote Monitoring & Services: Peace of Mind from Shore
With HermAce, Furuno’s experts monitor your vessels 24/7, providing real-time status visualization with trend graphs and thresholds, predictive maintenance to prevent failures before they occur, instant troubleshooting guidance via our SOTBOT chatbot, remote access for configuration changes, software updates, and diagnostics, as well as VDR data extraction for incident analysis, audits, and crew training.

How It Works
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Monitor: Real-time status and automated alerts
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Secure: Network isolation, encryption, and compliance checks
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Maintain: Predictive maintenance and remote troubleshooting
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Optimize: Voyage planning, chart updates, and data-driven decisions
Lloyd's Register "Digital Twin Ready"
HermAce is a tool capable of detecting, diagnosing, and predicting errors in the Furuno Equipment using Digital Twin technology. Its quality and reliability have been evaluated by the British Maritime Classification Society Lloyd's Register, and we have acquired the "Digital Twin READY" certification for a Digital Health Management (DHM) developer in the marine and offshore industry.
ClassNK's Innovation Endorsement
HermAce has acquired the "Innovation Endorsement for Products & Solutions" certification by Japan Maritime Classification Society ClassNK. This tool was evaluated for improving maintenance quality by collecting and visualizing data from Furuno equipment installed on ships and performing real-time monitoring.
DNV Security Profile 1 Compliance
HermAce completed the compliance assessment for DNV Security Profile 1, meeting the stringent requirements of IACS UR E27 as established by the Norwegian classification society.
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ClassNK, CCS & ABS's Security Profiles Compliance
HermAce completed compliance assessments for the security profiles of CLASS NK (Nippon Kaiji Kyokai), CCS (China Classification Society), and ABS (American Bureau of Shipping).
The importance of IACS UR E27
IACS UR E27 “Cyber resilience of on-board systems and equipment” defines cybersecurity requirements for on-board systems and
equipment individually. This regulation is mandatory for newly-contracted vessels on or after 1st July, 2024, and are designed to strengthen maritime cybersecurity across the industry and our HermAce solution meets the requirements specified in IACS UR E27. This achievement reinforces Furuno’s commitment to providing secure and high-quality solutions in maritime cybersecurity. It underscores Furuno’s commitment to delivering secure and high-quality solutions, ensuring our navigation and communication equipment and solutions are cyber-resilient and compliant with the latest international maritime standards. As a trusted partner in the maritime industry, we continue to lead in providing robust cybersecurity solutions for a connected world.
Theodoros Katemidis
Managing Director at
Furuno Hellas
"Furuno Hellas is consistently offering innovative solutions in the market of marine navigation and telecommunication systems, enabling shipping companies and ship managers worldwide to operate their vessels more efficiently. Nowadays, the need for real-time information from vessels increases significantly."
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Cybersecurity Protection
HermAce delivers robust cybersecurity with strict access control, end-to-end encryption, network separation, and automated compliance checks ensuring continuous adherence to UR E26/E27. -

Secure Data Communication
HermAce ensures secure data communication via bi-directional encryption between onboard and shore systems, while one-way OT network protection prevents unauthorized access and safeguards operations. -

System Isolation & Redundancy
Critical systems are isolated to prevent the spread of issues, and redundant backup systems ensure reliability and safety even in the event of a failure. -

Network Monitoring & Visualization
HermAce automatically generates detailed system diagrams of onboard networks and provides real-time monitoring of physical connections and network traffic, with automated alerts for anomalies and potential threats. -

Security Status Check
Comprehensive security assessments—including malware protection, intrusion detection, security configurations, and access/audit logs—are performed, with automated reports generated for seamless inspections and audits. -

Remote Software/Firmware Updates
Remote software and firmware updates keep systems current without the need for onboard visits, minimizing downtime and ensuring optimal performance across all equipment.
REAL TIME REMOTE MONITORING

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E-mail Alert Notification
If an important alert is received, notification and troubleshooting instructions will be immediately sent to designated accounts without waiting for a crew member's report.
Real-time Remote Monitoring
Critical data pertaining to the vessel's equipment is collected through the HermAce gateway and then transmitted to cloud infrastructure, making it available to users anytime through a web portal interface.
System Diagram
The new HermAce Portal analyzes equipment failure and monitors the ship's OT network system diagram, providing connectivity status, alerts, and network configuration for IT department review. Troubleshooting with the HermAce Portal is effortless!
Furuno Tips
By combining alert information with health status data, it is possible to identify the cause of symptoms and suspected spare parts. Furuno Tips, a compilation of digitized Furuno technical know-how, allows users to access necessary troubleshooting methods without contacting the manufacturer when equipment symptoms occur.
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Data distribution
Data from various navigational and communication devices collected by HermAce can be distributed through API (Application Programming Interface), including:
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Device Connectivity
ECDIS Route
Functional Alerts -
Operational Alerts
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Equipment List with serial number and software version
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Position
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Heading
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SOG / COG
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DPT
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Wind Speed / Direction
This data and more can be distributed to any 3rd party system locally or through the cloud, depending on customer needs.
VDR REMOTE APT (OPTION)


Next Generation Annual Inspections
Annual VDR inspections, which previously required the dispatch of a technician, can be remotely completed with necessary data acquired via HermAce. Remote inspection can be carried out anytime, anywhere. By removing the need to schedule technicians, the reduction of running costs and operation burden is achieved.
Pre-survey check
Perform a pre-survey check at any time to ensure the data is recorded correctly in the VDR. This practice dramatically reduces the possibility of unexpected events occurring during inspections and can significantly improve service completion rates.


PREDICTIVE MAINTENANCE
Health Status, such as CPU temperature and fan speed, can be extracted and visualized with threshold information. Predictive maintenance of Radar magnetrons can also be achieved efficiently.
With Furuno's expertise and decades of experience, it is now possible to replace parts based on actual measured values according to the usage of each magnetron instead of relying on the less accurate recommended replacement time.
VOYAGE OPTIMIZATION (OPTION)
To optimize the ship's route through the new HermAce Portal, users can use the route optimization function to improve operational efficiency during the voyage. Planned routes can be remotely monitored with ETA information, and an optimized route can be returned to the ship.



INTRODUCING HERMACE: THE FUTURE OF EFFICIENT VESSEL OPERATION AND SECURITY

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